SkyCater Privacy Policy

Last updated: February 4, 2026

Introduction

SkyCater is an offline-first mobile application designed for flight catering management. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

User Account Information

• Username and password for authentication
• User profile information (name, role, company)
• Login credentials are encrypted and stored securely

Application Data

• Flight information and schedules
• Inventory data and sales records
• Crew assignments and work-related data
• All data is stored locally on your device

Technical Information

• Device information for app functionality
• Crash reports and error logs for app improvement
• Usage analytics to improve user experience

How We Use Your Information

• To provide and maintain the SkyCater service
• To authenticate users and manage access
• To synchronize data when internet connection is available
• To improve app performance and fix bugs
• To comply with legal obligations

Data Storage and Security

SkyCater is designed as an offline-first application:

• Local Storage: All data is primarily stored on your device
• Encryption: User credentials are encrypted using industry-standard encryption
• Synchronization: Data is only transmitted to servers when internet connection is available
• Secure Transmission: All data transmission uses secure protocols

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• Service Providers: We may share data with trusted service providers who assist in operating our app
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

Data Retention

• User account data is retained while your account is active
• You may request deletion of your account and associated data at any time
• We retain certain information as required by law or for legitimate business purposes

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of data collection where technically possible
• Export your data

Children's Privacy

SkyCater is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

• Posting the new policy in the app
• Sending email notifications for significant changes
• Updating the "Last updated" date

Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Email: support@cateringprishtina.com
• Website: https://cateringprishtina.com

Effective Date

This Privacy Policy is effective as of February 4, 2026.